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1. Spark for mac can't reach email server how to#
2. Spark for mac can't reach email server software#
3. Spark for mac can't reach email server code#

The three digits of the answer each have a particular meaning: It is usually accompanied by a message detailing this error.Īn SMTP response consists of a 3-digit number.

Spark for mac can't reach email server code#

The code is used to determine the type of error the server encountered. This indicates that the exchange between the outgoing server and the incoming email server could not be completed correctly. Please refer to our guide on Adding an MX record to your domain name’s configuration.Īfter sending an email, I receive a message that my email could not be sent, including a 3-digit code To do this, you will need to configure MX records in your DNS zone. Is the domain name pointing correctly to my email service?Ĭheck that your domain name points correctly to the OVHcloud email servers.

Spark for mac can't reach email server how to#

Here is how to change the password for an email address:įor an MX Plan solution, please refer to our guide on Changing a password for an MX Plan email addressįor an Exchange solution, go to the Web Cloud section, click Microsoft in the left-hand column, then click Exchange and select your platform. Also check if two-factor authentication is enabled ( Exchange only).

Spark for mac can't reach email server software#

If everything is working properly, check your software configuration using the guides provided.įrom your computer browser or smartphone, go to the address. To ensure that the malfunction is not linked to a configuration error, send and receive a test email directly via OVHcloud webmail. If you use an email client on your computer (Outlook, Mac Mail, Thunderbird, etc.) or smartphone (iOS, Android, etc.), and you experience a sending or receiving technical issue, check the configuration settings according to your email solution and the email client or application you are using.įor an MXplan solution, go to the Hosted email section in our Web Cloud guides, and check the configuration of your email software in the Configure on computer section, or in the Configure on smartphone section for your smartphone.įor an Exchange offer, in the Microsoft Collaborative Solutions section in our Web Cloud guides, check the configuration of your email software in the section Email clients or your smartphone in Exchange-compatible smartphone and tablet configuration. I am unable send emails from my email software Check the status of the email account in the Status column.

For an MXplan solution, go to the Web Cloud section, click Emails in the left-hand column, then select the domain name concerned.The date of expiry or automatic renewal of your hosting will be indicated at the top of the page. For your Web Hosting plan, go to the Web Cloud section, click Hosting plans in the left-hand column, then select your Web Hosting plan.If your domain name has expired, this will be listed at the top of the page. For your domain name, go to the Web Cloud section, click Domain names in the left-hand column, then select your domain name.The corresponding domain name must also be active.įollow these steps to ensure that your relevant services are up and running: You can verify this directly in the OVHcloud Control Panel. If your email solution is linked to a Web Hosting plan, check that it has not expired. Instructions Are my email service and/or accounts active?įor your emails to work, you need to have an active email service. an OVHcloud email solution ( MX Plan/Web Hosting emails or Exchange).If you have any other questions that are not covered by this guide, please refer to our Email FAQ.